clear

FAQ's Jewelry






Q.What is sterling silver?


A. Pure 100% silver looks bright white and is extremely soft. To enhance its beauty and durability the vast majority of fine wholesale silver jewelry is made of sterling silver, which is composed of 92.5% silver and 7.5% copper alloy.






Q. How do I clean sterling silver jewelry?


A. It depends. Usually it is sufficient to use a jewelry cloth (with two layers of cloths in different colors) that you can order directly from us. Don’t us any hard objects to clean sterling silver jewelry; even a paper towel could scratch the surface. You should rub any dirt off using a jewelry cloth, not fingernails. Silver-dip is another commonly used sterling silver jewelry cleaner, which can be purchased at any jewelry store and please follow the manufactures suggested cleaning process.






Q. Where do I store sterling silver jewelry?


A. It is very important to store sterling silver jewelry properly when it is not being worn. The ideal place to store sterling silver is in a cool/dry area away from sunlight. Heat and light will turn a silver jewelry piece yellow and cause it to tarnish quickly. Even an indoor light source like florescent lights or light bulbs turns the color of silver jewelry over time. If you expect not to wear a certain piece for a long time, put it in an air-tight bag and store it in a drawer.






Q. How do I know the purity of my silver jewelry?


A. The purity of sterling silver refers to 92.5% of silver in the alloy. In order to confirm the purity, the metal itself has to be sent to a laboratory to be tested. However, most of the sterling silver jewelry produced nowadays has a “925” stamp to indicate the authenticity of the jewelry.






Q. How about engraving and resizing?


A. Engraving and resizing of sterling silver rings is rather simple. For resizing of your rings, simply take your piece to a local jeweler. For engraving please email or call us. Q. Do you have a minimum Order?


A: No, we are happy to supply any quantity from 1 to 1000.






Q. What are your methods of payments?


A. We currently accept all major credit cards. You may pay for your order using PayPal or please feel free to call in your order to one of our customer service specialists. If you would like to pay with a check/money order, please mail in your order along with your check/money order to:


Onesies N Twosies 3657 Connecticut Street St. Louis, MO 63116






Q. Do you accept international orders?


A. We gladly accept international orders. Please email us for shipping methods and cost.






Q. Do you have a printed catalog?


A. We are currently in the process of updating our catalog; please inquire at a later time.






Q. Do you have a physical store?


A. No, we are currently an online business only and do not have a retail store at this time.






Q. How long will it take for me to receive my order?


A. All orders are processed within 24 hours. Most orders ship in 7-10 working days. If you need a rush on your order, please email or call us.






Q. Do you match prices or offer wholesale or quantity discounts.


A. We offer a volume pricing system available to all of our customers. In additions to this we post a weekly coupon and weekly specials on our homepage on a regular basis. And since our pricing structure is among the best you will find anywhere, we don’t need to match the pricing of our competitors.






Q. Do you drop ship?


A. We would be happy to drop ship your order. Please email us to confirm your drop ship address.
spacer
www.onesiesntwosies.com
Home | About | Products | Our Stores | FAQ's | Contact Us
Web Design By Adaptive Convergence.com